19 February 2019 14:46 Europe/Berlin

SOLVED - Issues with Management Software

Systems:   SOLVED - Issues with Management Software
Affected:   All Customers with Support Contract / Managed Hosting
Start:   2019-02-19 at 10:00 Europe/Berlin
Recovery:   2019-02-19 at 14:43 Europe/Berlin
Description:   We have implemented a fix for the interruptions on our Management Software. All systems are operational again.
Add. Info:   The problems with our Request Tracker ticketing system have been solved. No new ticket or reply should have been lost. Anyway, if you don’t receive a reply from us in a timely manner please don’t hesitate to send an update to the ticket in question to let us know.